Work Experience
The Ragnar Group Inc. - Charleston, SC
Health and Life Insurance Broker
Thoroughly broke down and defined advantages, features, and disadvantages of various policies with existing and new customers to promote the sale of individual and group healthcare plans, boosting overall sales by 18% over target.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Utilized targeted email campaigns, cold calling, and leveraged networking relationships to increase revenue.
Negotiated with customers and insurance companies to secure favorable policy terms.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
[12/2019] - [07/2023]
Full Time Caregiver for Family Member
[11/2018] - [12/2019]
Blackbaud Inc. - Mount Pleasant, SC
Prospect Account Executive
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Managed over 40 cold calls per day to prospective leads which led to a 30% increase in opportunity funnel
Drove new business development through qualifying leads, building relationships and executing strategic sales.
[07/2017] - [07/2018]
Philips Healthcare - Sacramento, CA
Patient Monitoring Solution Specialist
Achieved 83% of target AOP in first year; developed funnel of approximately $16M against $9M AOP.
Sole solution specialist for Patient Monitoring products & services for all 39 Kaiser Permanente accounts in Northern California region.
Implemented and assessed 196 Kaiser change orders and projects forecasting to 2023.
Worked with key stakeholders to develop Kaiser Permanente Equipment Quoting Matrix. This involved selecting advanced
patient monitoring equipment and supplies throughout the entirety of the region, including all 39 facilities.
[06/2016] - [07/2017]
Philips Healthcare - Sacramento, CA
Emergency Care & Resuscitation Sales Specialist
Developed and executed process to upgrade 700 FR2 AEDs to FR3 AEDs generating $1M in new sales.
Achieved 92% of target AOP in first two quarters: developed Funnel of approximately $12 million against $3M AOP
Strategized with Account Managers and Account Executives to grow existing customers business, utilizing on-site
demonstrations, clinical trials, site visits, and national clinical showcase opportunities.
[03/2015] - [06/2016]
Midwest Medical Enterprises - Atlanta, GA
Physician Sales Representative
Maintained customer relationships by regular in-person meetings to build positive rapport while managing product shipment,
training, and repair or replacement of medical devices.Managed approximately 40 customers across California, Oregon, Washington, Nevada and Idaho.
Identified and pursued priority new clients by generating lead lists, making introductory cold-calls and collaborating with
partnered medical sales representatives.
Education
2009-2013Clemson University
Bachelor of Science: Parks, Recreation, Tourism Management with an emphasis in Recreational Therapy
Minor in Psychology
Certifications
John Adams Trust Triangle Sales Training Program - 2016
Blackbaud Organizational Best Practices Certification in Marketing- 2019
Project Management Institute (PMI) Critical Thinking for Better Judgment and Decision-Making Certification- 2021
Project Management Institute (PMI) - Excel: Sales Forecasting Certification- 2021
Over the past few years, I have been on a leave of absence from the sales and marketing workforce, dedicating my time to being a full-time caregiver for my mother while also bartending 3-4 nights a week in order to keep our roof over our heads. After the passing of my father in July of 2019, my mother was diagnosed with an accelerated form of dementia, necessitating my full attention and care.
This challenging period demanded resilience, patience, and organizational skills as I took on the responsibility of managing her care and well-being. I am grateful for the opportunity to have been there for my mother, and I believe the lessons learned during this time have equipped me with a unique set of qualities that will benefit a sales and marketing role.
Unfortunately, my mother passed away in July, and while the loss has been profound, it has also granted me the opportunity to refocus on my professional pursuits. I am eager to re-enter the workforce and bring the dedication, adaptability, empathy, and interpersonal skills honed during my caregiving experience to a dynamic sales and marketing role.
I am excited about the future and picking up where I left off in my successful career thus far. I look forward to the opportunity to discuss how my skills align with the needs of your organization.
Thank you for your consideration.
